At Xuanling Pavilion, we want you to be satisfied with your purchase. If there is an issue with your order, please review the policy below.

Peace of Mind Shopping Customization Notes & After-Sales Policy All talismans, peace charms, sachets, talisman pendants in our store are custom-made exclusively according to your personal birth details. The talisman rituals and cinnabar inscriptions are tailored to your unique destiny, making each piece one-of-a-kind.Due to the personalized nature of custom products, we do not accept returns or exchanges for non-quality issues once production has started. We sincerely appreciate your understanding.If you have any questions about customization requirements, birth information submission, or product specifications before placing an order, feel free to contact our customer service—we will provide a detailed reply within 24 hours. In case the received item has obvious quality defects (e.g., damage, stain, or serious inconsistency with your custom information), please contact our customer service with clear photos as proof within 3 days of receipt, and we will handle it properly for you.

Contact Us

Email: support@xuanlingpavilion.com
WhatsApp: +8613333882363
Service: Worldwide
Reply within 24 hours (business days)